Questions and answers

RS Surgipharm Pvt. Ltd. is a licensed specialty pharmaceutical distributor in Ahmedabad, India. We distribute oncology, nephrology, urology, HIV, critical care, vaccine and retina medicines for more than 70 manufacturers to hospitals, institutions, chemists and distributors, and help patients get prescribed medicines — with batch-wise traceability and a validated 2–8 °C cold chain.

Our head office, warehouse and cold room are at 501–502 Serenity Square, opposite Navrang School, Navrang Six Road, Navrangpura, Ahmedabad 380009, Gujarat. We serve Ahmedabad, Surat, Rajkot, Mumbai, Varanasi and Bihar.

Yes. We hold wholesale drug licences (Form 20B and 21B) from the Food & Drugs Control Administration, Gujarat, our quality system is certified to ISO 9001:2015, and we are registered as an MSME. Licence copies are shared with customers and manufacturers on request.

Send the molecule or brand, quantity and delivery city by WhatsApp or phone on +91 93771 31305, by email to info@rssurgipharm.in, or add items to the requirement list on this website and send it. We confirm availability, brand options, rate and dispatch time, usually the same working day.

Hospitals, government and private institutions, hospital pharmacies, retail chemists and distributors holding a valid drug licence. Patients can be supplied against a valid prescription.

No. Prices depend on brand, quantity, buyer type and delivery location, and prescription medicines cannot be advertised to the public in India. Send a requirement and we will quote.

For most molecules, yes. We distribute for innovator multinationals and for India’s leading generic and biosimilar manufacturers, so we can usually offer more than one brand of the same molecule. We never substitute without your approval.

We buy only from manufacturers and their authorised channels. Batch, expiry and packaging are checked against the manufacturer’s invoice on receipt, and every sales invoice carries the batch number and expiry, so each pack can be traced back to its source.

Refrigerated products are stored in a temperature-mapped cold room at +2 °C to +8 °C and shipped in validated insulated shippers with conditioned coolant and a temperature data logger, so the receiver can verify the consignment stayed in range.

A 5,000 sq ft warehouse with a 200 sq ft cold room (+2 °C to +8 °C) and a 1,200 sq ft cool room (+15 °C to +25 °C), cloud-based 24/7 temperature monitoring with mobile alerts, 24-hour power backup and fire-safety systems.

We serve Ahmedabad, Surat, Rajkot and Mumbai, and Varanasi and Bihar as our fastest-growing regions. Our own team delivers within our cities; approved temperature-monitored couriers cover longer distances.

For hospitals in and around Ahmedabad we prioritise same-day dispatch of in-stock urgent items. For other cities we confirm the delivery time when you order.

Yes, against a valid prescription. Send a photo of the prescription and the patient’s city on WhatsApp; we confirm availability, brand options and price, and deliver to you or to a pharmacy near you.

No. We cannot give medical advice — please ask the treating doctor. We help you get the medicine your doctor prescribed, genuine and in proper condition.

Yes. We take on new distribution partnerships, especially in oncology, critical care, nephrology, retina and other specialty segments. Use the form on the Pharma companies page or email info@rssurgipharm.in with your portfolio and the territories you want covered.

Yes. Your quality team is welcome to audit our Ahmedabad warehouse and cold room, in person or remotely. We share licences, certificates and SOPs beforehand, under NDA if you prefer.