Warehouse and cold chain

One licensed, temperature-mapped warehouse in Ahmedabad, and a shipping process built around one rule: no medicine leaves its range unnoticed.

Warehouse
5,000sq ft
Licensed and insured, with 24-hour fire and security monitoring
Cold room
200sq ft
+2 °C to +8 °C, temperature-mapped
Cool room
1,200sq ft
+15 °C to +25 °C, controlled ambient
Monitoring
24 / 7
Cloud logging with computer and mobile alerts
Power backup
24 hr
Holds temperature through outages

The path of a refrigerated pack

Six controlled steps between the manufacturer and your pharmacy refrigerator.

  1. Inbound

    Products arrive from manufacturers in temperature-controlled vehicles or validated shippers, with the temperature record for the journey.

  2. Receipt check

    Temperature record, batch, expiry and packaging are checked against the invoice — including for any sign of tampering — before anything is put away.

  3. Mapped storage

    Cold-chain stock goes into the +2 to +8 °C cold room; controlled-ambient stock into the +15 to +25 °C cool room. Returned and quarantined stock is held separately.

  4. Continuous monitoring

    Cloud sensors log temperature around the clock and alert staff on computer and mobile. A 24-hour power backup keeps rooms in range during outages.

  5. Validated packing

    Outgoing cold items are packed in insulated shippers with conditioned coolant chosen for the transit time, plus a data logger.

  6. Recorded dispatch

    Every invoice carries batch and expiry. Shipments go direct to the destination by the shortest route.

If the temperature goes out of range

  • Sensors alert our staff on computer and mobile the moment a room moves out of range, day or night.
  • Backup power holds temperature through outages of up to 24 hours.
  • Any excursion is recorded, and the affected stock is held back until its use is assessed with the manufacturer.
  • In transit, the data-logger record is checked on receipt; any excursion is reported to the receiver and the manufacturer, and the product is not used until it is cleared.

Keeping supply going

  • Buffer stock of critical molecules, so a late delivery from a manufacturer does not reach a patient.
  • More than one approved brand for most molecules, and an approved alternative offered when a manufacturer runs short, never substituted without the prescriber’s approval.
  • Early warning of shortages passed on to hospitals and chemists as soon as manufacturers tell us.

Free cold-chain receiving checklist

Why the cold chain matters

Modern biologics — monoclonal antibodies, vaccines, insulins, erythropoietins and many cancer treatments — need a precise temperature range from manufacturer to patient. Outside it they can lose potency without any visible change, which is why a temperature record matters as much as the product itself.

Our facility combines a mapped cold room with a controlled-ambient store, and we repeat temperature mapping so the warm and cold spots are always known. Inbound and outbound shipments travel in temperature-controlled vehicles or qualified shippers with data loggers, and our couriers provide remote temperature monitoring on longer routes.

Read: Pharmaceutical cold chain, explained

Cold-chain questions

What temperature ranges can you store and ship?

Refrigerated products at +2 °C to +8 °C and controlled ambient products at +15 °C to +25 °C. Frozen and ultra-cold products are handled on request through specialist couriers.

How do I know my consignment stayed in range?

Every temperature-controlled shipment carries a data logger. The temperature record is available to the receiving pharmacy for that consignment.

Is your warehouse run to Good Distribution Practice?

Yes. Storage and distribution follow written SOPs: clean, controlled storage with defined temperature zones, controlled access to quarantine areas, separate areas for hazardous items, sanitation controls, and batch-wise records for traceability.

Send us your requirement the way you already work

Most hospitals and chemists send a list on WhatsApp. You can also build one on this site, call, or email. We confirm availability, brand options and rates, usually the same working day.